Yayzi - The Pastures – Incident details

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The Pastures

Resolved
Operational
Started 2 months agoLasted 1 day

Affected

Wesham

Operational from 10:39 AM to 12:30 PM, Major outage from 12:30 PM to 5:01 PM

Updates
  • Resolved
    Resolved

    This has now been resolved, thank you for your patience and apologies for the downtime.

  • Monitoring
    Monitoring

    We're now monitoring the network to ensure stability.

  • Update
    Update

    We're expecting connections to be restored over the next few hours.

  • Update
    Update

    We are continuing to work on a fix for this incident. We hope to have a meaningful ETA in the next few hours.

  • Update
    Update

    We are continuing to work on a fix for this incident. Due to the location of the break, it could require roads to be dug which will require permits. At the moment our partners are working to resolve this without the need for civils work to be carried out.

  • Update
    Update

    A fibre break has been located and unfortunately it could take some time to fix. We are working with our partners closely to get a fix done as soon as possible.

  • Identified
    Identified

    We've identified an issue with our upstream provider and we are working with them to resolve the issue, and find the exact nature of the fault.

  • Investigating
    Investigating

    We are currently investigating this incident and we will provide an update as soon as possible.